Terms of Use

Acceptance of Terms of Use: Please read these terms and conditions of use (“Terms of Use”) before using the clatourism.com website (“Website”). By accessing and using this Website you agree to be bound by the following Terms of Use and all terms and conditions contained and/or referenced herein or any additional terms and conditions set forth on this Website and all such terms shall be deemed accepted by you. (For purposes of these Terms of Use, “you”, “your” and “user” shall refer to the user utilising the Website). You consent to these Terms of Use when you use this Website. If you do NOT agree to all these Terms of Use, you should NOT use this Website.

These Terms of Use may be amended by C L A TOURISM LLC (“CLA Tourism” or “our”) at any time. Such amended Terms of Use shall be effective upon posting on this Website. Please check the Terms of Use published on this Website regularly to ensure that you are aware of all terms governing your use of this Website. Other additional specific terms and conditions may apply to specific content, products, materials, services or information contained on or available through this Website (the “Content”) or transactions concluded through this Website. Such specific terms may be in addition to these Terms of Use or, where inconsistent with these Terms of Use, only to the extent the content or intent of such specific terms is inconsistent with these Terms of Use, such specific terms will supersede these Terms of Use. In addition to the terms laid out herein, terms and conditions laid out in our Customer / Travel Agent’s Agreements and/or Supplier Agreements shall apply to all customers and suppliers.

C L A TOURISM LLC reserves the right to make changes or updates with respect to or in the Content of the Website or the format thereof at any time without notice. C L A TOURISM LLC reserves the right to terminate or restrict access to the Website for any reason whatsoever at its sole discretion.

Booking and purchase conditions contain limitations and exclusions of liability to any person(s) who books and/or takes any of the holidays and/or travel arrangements advertised on this Website. Cancellation and amendment charges are payable if a booking or other purchase is cancelled or amended after it has been confirmed. C L A TOURISM LLC is a business to business (B2B) company and does not serve or deal with the end consumer utilizing the booking (“Consumer(s)”). If you are a Consumer – any query pertaining to your booking must be made before the travel agent with whom the booking has been made. C L A TOURISM LLC is not responsible in any manner and under any circumstances for any loss, damages, fines, penalties, fees, or payments of any kind that you may incur as a result of bookings made with a travel agent. Whilst C L A TOURISM LLC considers adequate steps or travel essential for Consumers, Consumers must contact their respective travel agents for such insurance related queries and for issues pertaining to passport and immigration/visa requirements, information pertaining to health formalities, times and places of immediate stop and transport connections including contact details of persons and corporations connected with the booking. As a B2B company, C L A TOURISM LLC does not solicit inquiries from end Consumers.

Although care has been taken to ensure the accuracy of the information on this Website, C L A TOURISM LLC assumes no responsibility therefore, ALL CONTENT IS PROVIDED “AS IS” AND “AS AVAILABLE”. C L A TOURISM LLC HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AS TO THE OPERATION OF THIS WEBSITE OR THE CONTENT. C L A TOURISM LLC DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS AS TO THE SECURITY OF THIS WEBSITE. YOU ACKNOWLEDGE THAT ANY INFORMATION SENT MAY BE INTERCEPTED. C L A TOURISM LLC DOES NOT WARRANT THAT THE WEBSITE OR THE SERVERS WHICH MAKE THIS WEBSITE AVAILABLE OR ELECTRONIC COMMUNICATIONS SENT BY C L A TOURISM LLC ARE FREE FROM VIRUSES OR ANY OTHER HARMFUL ELEMENTS.

IN NO EVENT SHALL C L A TOURISM LLC OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, CONTRACT, REVENUE, DATA, INFORMATION OR BUSINESS INTERRUPTION) RESULTING FROM, ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE THIS WEBSITE OR THE CONTENT, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ANY ACTION BROUGHT AGAINST C L A TOURISM LLC PERTAINING TO OR IN CONNECTION WITH THIS WEBSITE MUST BE COMMENCED AND NOTIFIED TO C L A TOURISM LLC IN WRITING WITHIN ONE (1) YEAR AFTER THE DATE THE CAUSE FOR ACTION AROSE.

This Website may provide links to other websites that are not under the control of C L A TOURISM LLC. C L A TOURISM LLC shall not be responsible in any way for the content of such other websites. C L A TOURISM LLC provides such links only as a convenience to the user of this Website, and the inclusion of any link to any such websites does not imply endorsement by C L A TOURISM LLC of the content of such websites.

Copyright and all other proprietary rights in the Content (including but not limited to software, audio, video, text and photographs) rests with C L A TOURISM LLC. Images of hotels and properties belong to the respective hotel or property. All rights in the Content not expressly granted herein are reserved. Except as otherwise provided, the Content published on this Website may be reproduced or distributed in unmodified form for personal non-commercial use only. Any other use of the Content, including without limitation distribution, reproduction, modification, display or transmission without the prior written consent of C L A TOURISM LLC is strictly prohibited. All copyright and other proprietary notices shall be retained on all reproductions.

Any material or information sent through or in connection with this Website by you (“User Materials”) will be treated as non-confidential and non-proprietary, and immediately become the property of C L A TOURISM LLC, subject to any privacy policies posted on this Website. C L A TOURISM LLCmay use such User Materials as it deems fit, anywhere in the world, without obligation for compensation, and free of any moral rights, intellectual property rights and/or other proprietary rights in or to such User Materials.

The Website may contain references to specific C L A TOURISM LLC products and services that may not be (readily) available in a particular country. Any such reference does not imply or warrant that any such products or services shall be available at any time in any particular country. Please contact your local C L A TOURISM LLC representative for further information.

Software and forms made available for downloading from or through this Website is licensed subject to the terms of the applicable license agreement. Except as set forth in the applicable license agreement, the software is made available for use by authorized users only and any further copying, reproduction or redistribution of the software is expressly prohibited. WARRANTIES, IF ANY, WITH RESPECT TO SUCH SOFTWARE SHALL ONLY APPLY AS EXPRESSLY SET FORTH IN THE APPLICABLE LICENSE AGREEMENT. C L A TOURISM LLC HEREBY EXPRESSLY DISCLAIMS ALL FURTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE OR NON-INFRINGEMENT WITH RESPECT TO THE SOFTWARE.

Personal information provided or collected through or in connection with this Website shall only be used in accordance with C L A TOURISM LLC Privacy Policy. “C L A TOURISM LLC” is a registered trademark of CLA Tourism Private Limited.

REFUND, CHANGES AND CANCELLATIONS

Schedules of activities & hotels with its respective prices, routings and information published here are correct at this time, but are subject to variation without notice.

Our operating schedules and the routes of some of our tours and safaris may change during the holy month of Ramadan, and during the summer months, or due to force majeure.

We reserve the right to cancel any tour or alter any part of the tour at our discretion without prior notification.

The full price of any hotel reservations and activity shall be due and payable when a booking is made. We may cancel any booking if the full price of the Activity is not paid to us as per terms and conditions agreed upon.

The hotel refunds will be paid as per the policy of the hotel agreed upon while making the booking.

Regarding activities / excursions, failure to arrive at the designated location for an activity by the specified departure time shall be considered to be a cancellation.

We shall be entitled to cancel, alter or omit any part of any Activity for which a booking has been made with or without notice to you and at our sole discretion. In particular, due to the nature of many of the Activities, delays and cancellations may result due to factors beyond our or our suppliers’ control, such as the weather, accidents, sickness, governmental restrictions and other events of force majeure. In such cases, a refund or partial refund may be given at our discretion and/or the discretion of the supplier of the Activity concerned.